Frequently asked questions.
General Plumbing
Which areas do you service?
We service Mernda and surrounding suburbs — including Doreen, South Morang, Epping, Wollert, Whittlesea, and the Northern Melbourne region.
Are you licensed and insured?
Yes. We are fully licensed plumbers and gas fitters — fully insured and compliant with VBA regulations and Australian Plumbing Standards.
Do you offer emergency plumbing?
Yes. We provide urgent response for leaks, burst pipes and hot water system failures.
Do you provide upfront pricing?
We offer transparent, upfront pricing with fixed rates available for selected maintenance services.
Do you offer workmanship warranties?
All work comes with workmanship warranty and compliance certificates where required.
Hot Water & Gas
Can you install and repair hot water systems?
Absolutely. We install, service, and replace gas, electric, and continuous flow systems from trusted brands.
Do you perform gas safety checks and upgrades?
Yes. Our licensed gas fitters conduct appliance upgrades, pressure testing, and provide gas compliance certification.
Can you upgrade gas meters and pipe sizing?
Yes — especially for new hot water units, cooktops, and heating appliances requiring higher pressure.
Drainage
Do you work on sewer connections for new builds?
Absolutely. We install and commission new sewer systems for homes, townhouses, and multi-unit developments — fully compliant with plumbing codes.
Can you help with stormwater and sewer upgrades?
Yes. We install and maintain sewer systems, stormwater drainage, and retention systems.
Construction & Renovations
Do you work with builders and developers?
Yes — including new builds, multi-unit developments, and commercial fit-outs.
Can you assist with plumbing approvals and compliance?
Yes. We liaise with the VBA and local authorities to ensure all installations meet required plumbing codes.
Do you provide bathroom renovation plumbing?
We take care of all plumbing for renovations — from rough-ins to premium fixture installations.
Commercial Services
Do you provide plumbing services for cafés and restaurants?
Yes. We offer maintenance, drainage solutions, and gas compliance support for hospitality venues.
Do you provide scheduled maintenance plans?
We create tailored servicing programs for commercial and strata properties.
Contact & Quotes
How do I book a job or request a quote?
Call us on 0487 553 500 or send an enquiry for a fast, free quote.
What payment methods do you accept?
We accept major payment options and issue detailed invoices for every job.

